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Articles byPage 185
'We interrupt this food fight for some education'
The competition between foodservice channels is escalating quickly, but that didn’t stop restaurateurs from meeting Monday with the enemy.
"Line busting" gains new currency
While not a completely unfamiliar term, line busting is gaining new currency as handheld devices enable operators to zap orders back to the kitchen from customers queued up at counters and drive-thrus. Part of the time patrons spend standing in line can then be used to prep their orders, moving them through the process more quickly.