Editor at Large
Articles byPage 187
I want my pie
The McDonald’s at JFK International Airport had an inventory discrepancy after I recently ate there. If it reconciled sales of the just-added Strawberry Pie with how many pies were still on hand at the end of the day, the count would have been off by one. So would the tally of satisfied customers, because I never got the pie—despite a wait of easily 30 minutes (hey, the restaurant was by my gate.)
Hottest food craze of 2013. For now.
If you’re unfamiliar with a restaurant creation called the Cronut, there’s probably not a bit of black clothing in your wardrobe. And don’t embarrass yourself by asking youngsters on the staff if Daft Punk is sort of like The Sex Pistols.
In a matter of months, restaurateurs will need to notify employees of their new health insurance options under the Affordable Health Care act, officers of the National Restaurant Association alerted attendees at the Restaurant Leadership Conference. In a short, focused presentation, CEO Dawn Sweeney and chairman Phil Hickey stressed that operators need to learn their obligations and options now to contend with one of the greatest challenges ever faced by the industry.
Regular attendees of the National Restaurant Association’s annual convention could be forgiven for wondering if they’d descended on Chicago’s McCormick Place during the wrong week this year. How else to explain all the talk about products and management strategies that would’ve been dismissed a year or two ago as decidedly on the fringe?