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Peter Romeo

Editor at Large

Articles by
Peter Romeo

Page 221
Leadership

Applebee's adds consumer behavior expert to turnaround team

A former McDonald's exec has joined the casual-dining chain.

Operations

Sonic expands test of order-ahead functionality

The app-based system will enable customers of the drive-in brand to place a customized order for delivery to their car window at a particular time.

Marketing

Chains reveal the latest fashions for restaurant diehards

Secret menus were once the way chains let hardcore fans know they were special. Now the means may well be doughnut- and pizza-themed sneakers.

Operations

Restaurants no longer need to wait for customer credit card signatures

With chip-enabled card adoption, fraud has fallen.

Workforce

A restaurateur’s hiring guide

What’s the right starting pay for a new hire? A new study provides some benchmarks, by restaurant type.

Beverage

Happy hours make a comeback—in an often unrecognizable form

The updated discounting windows are more likely to come during the day or at night, and the drinks are as likely to be nonalcoholic as full strength.

Workforce

Why restaurant managers leave

A new study ranks the reasons for management turnover.

Operations

Congress slips a tip safeguard into omnibus spending bill

The measure expressly prohibits employers from keeping tips when sharing gratuities with back-of-house staff.

Financing

Olive Garden parent reels off positive comps, a host of surprises

Six of Darden Restaurants' seven multiunit brands posted positive comps for Q3. The how's and why's provided some surprises.

Operations

Public shaming and other head-spinning moments of the week

Guilt was ladled out like soup this week in the restaurant business, with much of the shame megaphoned by outsiders looking in.

Operations

Race reactions and other restaurant nightmares of the week

Who said the industry is color blind? On the other hand, there are parties saying it's crooked.

Emerging Brands

Darden decides to drop a brand

Remaining restaurants will be converted into Eddie V's restaurants.

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