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Baskin-Robbins

Food

Is pumpkin spice on the skids?

 By Patricia Cobe on Sep. 05, 2017

The reigning fall flavor may be losing favor

Leadership

Is Dunkin' Brands heading for a leadership change?

 By Peter Romeo on Feb. 09, 2018

During a meeting with investors, CEO Nigel Travis was asked about his future, given that his employment contract is set to expire. Here's what he said.

The big business of franchising

By Sara Rush Wirth on Oct. 15, 2015

Top franchise companies are driving growth, finds researcher Technomic's Top 400 Franchise Report. The 200 largest franchisees grew sales 8.2 percent in 2014, 2.5 times the rate of the Top 500 chains. Unit growth among these companies, too, was three times higher than their franchisors.

Technology

Restaurant Business tests chain apps

By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

Baskin-Robbins

Jun. 11, 2017

The dessert shop, owned by Dunkin’ Brands, is known for its large variety of ice cream treats

Operations

6 heads-up restaurant developments from overseas

By Peter Romeo on Nov. 03, 2017

Our usual roundup of head-spinning moments is pre-empted this week by an early look at head-raising news from the Global Restaurant Leadership Conference.

Operations

6 surprises from Dunkin’ Donuts

By Peter Romeo on Feb. 12, 2018

The chain is aiming to shake up the market with changes in the ways it sells food, uses employees and touts value. Here are some of the operational and marketing shifts it revealed to investors last week.

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