Operations
BJ's Restaurants feels the pinch of lost draft sales
The casual chain reserved $1.8 million from its second-quarter earnings to cover the cost of throwing away unsold suds.
Marketing
Restaurants aim for their own sort of Olympic gold
With delivery more prevalent than it's been during earlier games, several promotions are focusing on off-premise orders placed digitally.
Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.