Boston Market

Financing

New Jersey orders the closure of 27 Boston Market restaurants

The state’s Department of Labor fined the company $2.6 million in unpaid wages, liquidated damages and administrative penalties. It is the latest in a series of setbacks for the collapsing chain.

Operations

Why Boston Market was once what other chains wanted to be

Restaurant Rewind: The brand is currently slogging through a challenging chapter. How did it land in such straits after such a hyped beginning?

The fast-casual chain appears to be deteriorating as locations shut down, vendors file lawsuits, workers go unpaid and managers get their supplies from Sam’s Club.

The fast-casual chain is facing several lawsuits from vendors and landlords, including its former owner McDonald’s, over past-due bills. Employees say the company mostly stopped paying wages in June.

The state says it is developing a system now to channel the money down to the victims, which include restaurant chains.

Behind the Menu: The fast-casual chain transforms its iconic rotisserie chicken into bite-size portions, positioning them as healthier nuggets.

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Jay Pandya said he is well aware of the chain’s past troubles but this time, new units are being opened “strategically.”

Taste Tracker: Boston Market launches a chicken sandwich, Panda Express brings back a Chinese New Year signature, Panera adds two new flatbreads and wings take off in new flavors and formats.

The chain is adding sliders and bowls, available after 9 p.m.

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