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Chick-fil-A

Chick-fil-A drops a popular side

 By Peter Romeo on Jan. 04, 2016

With the shift to healthier and bolder-tasting items, coleslaw no longer fit, the chain says. But customers aren’t as enthusiastic.

Food

How leading chains stack up by menu size

 By Lizzy Freier on Mar. 16, 2017

The top and fastest-growing chains don’t always align with average total menu items in their sectors.

Consumer Trends

The top 10 chains that satisfy cravings

By Lizzy Freier on Jan. 22, 2018

Customers share which brands have the menu items they most crave and can’t get anywhere else.

Busting the slacker myth

By Restaurant Business Staff on Aug. 02, 2011

It’s an article of faith that today’s youngsters don’t show the discipline or drive of past generations. But Janet Dukes knows better. As a teacher in the ProStart program of Newport Harbor High School in southern California, she’s training tomorrow’s foodservice talent.

Could Chick-fil-A rattle McDonald's?

Jul. 16, 2014

Having successfully overtaken KFC, Chick-fil-A now could steal much of McDonald's potential U.S. growth over the next 10 years, a new report suggests.

Marketing

Fast-casual chicken concepts: What’s the story?

By Darren Tristano on Feb. 10, 2016

If there’s no celebrity chef tie-in, newcomers are betting on accountability as points of difference.

Leadership

4 unlikely lessons from top leaders

By Restaurant Business Staff on Mar. 21, 2017

If there’s one thing to be learned from interviewing top restaurateurs, it’s that leadership isn’t built on fortune cookie-style doctrines.

Financing

McDonald's is taking a shot at Chick-fil-A

By Jonathan Maze on Feb. 13, 2018

The rapidly growing chicken concept could be its biggest threat, says RB's The Bottom Line.

We build to suit

By Restaurant Business Staff on May 08, 2002

Consumers are fickle. On one hand, they crave the familiar. Just ask any operator who's tried to pull off a major menu overhaul without starting World War...

The week in ideas, November 4, 2011

By Restaurant Business Staff on Nov. 04, 2011

The industry was cool on the idea front this week. But there were still standouts. San Francisco had the no-brainer idea of banning nudity in restaurants. A South Carolina Chik-fil-A fought crime with chicken. And a couple of Domino’s Pizza managers had a really bad idea in Florida.

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