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Chick-fil-A drops a popular side

With the shift to healthier and bolder-tasting items, coleslaw no longer fit, the chain says. But customers aren’t as enthusiastic.


How leading chains stack up by menu size

The top and fastest-growing chains don’t always align with average total menu items in their sectors.

Customers share which brands have the menu items they most crave and can’t get anywhere else.

It’s an article of faith that today’s youngsters don’t show the discipline or drive of past generations. But Janet Dukes knows better. As a teacher in the ProStart program of Newport Harbor High School in southern California, she’s training tomorrow’s foodservice talent.

Having successfully overtaken KFC, Chick-fil-A now could steal much of McDonald's potential U.S. growth over the next 10 years, a new report suggests.

If there’s no celebrity chef tie-in, newcomers are betting on accountability as points of difference.

If there’s one thing to be learned from interviewing top restaurateurs, it’s that leadership isn’t built on fortune cookie-style doctrines.

The rapidly growing chicken concept could be its biggest threat, says RB's The Bottom Line.

Consumers are fickle. On one hand, they crave the familiar. Just ask any operator who's tried to pull off a major menu overhaul without starting World War...

The industry was cool on the idea front this week. But there were still standouts. San Francisco had the no-brainer idea of banning nudity in restaurants. A South Carolina Chik-fil-A fought crime with chicken. And a couple of Domino’s Pizza managers had a really bad idea in Florida.

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