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Chick-fil-A

Beverage

Millennial parents sway kids drinks

 By Jill Failla on Feb. 14, 2017

Millennials want to make sure that their tots’ food is on par with their own expectations, so what is it that they want their kids sipping on when they dine out?

Consumer Trends

The 5 cleanest fast-food bathrooms—and 5 missing the mark

 By Jill Failla on Mar. 06, 2017

Customers rate the best and worst quick-service restaurant chains for bathroom cleanliness in a recent Technomic survey.

Food

How leading chains stack up by menu size

By Lizzy Freier on Mar. 16, 2017

The top and fastest-growing chains don’t always align with average total menu items in their sectors.

Beverage

Consumers' favorite places for grab-and-go coffee

By Jill Failla on Mar. 20, 2017

Where do consumers prefer to buy a cup of coffee when convenience is key? Here are their top choices, across restaurants and convenience stores.

Operations

Are QSRs the real hotbeds of innovation?

By Sara Rush Wirth on Mar. 21, 2017

In the last few years, the build-your-own Chipotle-style fast casuals really hit their stride, expanding into almost any type of cuisine people could think of.

Leadership

4 unlikely lessons from top leaders

By Restaurant Business Staff on Mar. 21, 2017

If there’s one thing to be learned from interviewing top restaurateurs, it’s that leadership isn’t built on fortune cookie-style doctrines.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

10 restaurant chains with the loudest consumer buzz

By Benita Gingerella on Mar. 30, 2017

These are the brands people are talking about most, on and off social media.

Marketing

Chains with the most memorable advertising by gender

By Lisa White on Apr. 07, 2017

The concepts winning with their marketing efforts aren’t necessarily grabbing the full audience. Here’s a look at the chains resonating with different genders as well as those scoring with both.

Operations

13 weirdest customer draws at restaurants

By Kelly Killian on Apr. 12, 2017

See what passes as entertainment at restaurants these days.

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