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Chick-fil-A

Marketing

Chick-fil-A’s cow campaign was no BS

 By Restaurant Business Staff on Apr. 26, 2022

Restaurant Rewind gets the inside scoop from one of the bovines that made it happen.

Financing

Staying open longer isn’t always the best idea

 By Jonathan Maze on Apr. 20, 2022

The Bottom Line: Chick-fil-A and First Watch, two different chains, have proven that concepts can be successful by limiting their hours. Here’s why.

Financing

The average unit volumes for a stand-alone Chick-fil-A are insane

By Jonathan Maze on Apr. 18, 2022

On average, one of the chain’s non-mall locations generates more than $8 million in sales a year, soaring 54% the past five years. Those unit volumes have helped propel the concept’s remarkable run.

Financing

As drive-thru sales surge, so do conflicts with neighbors

By Jonathan Maze on Apr. 08, 2022

A Chick-fil-A in Santa Barbara is in danger of being declared a public nuisance because of backups. But that is not the only such conflict. Here’s what restaurants are doing to ease these problems.

Consumer Trends

Your teen probably wants to go to Chick-fil-A

By Heather Lalley on Apr. 06, 2022

The chicken QSR once again topped the semi-annual survey of young peoples’ spending from Piper Sandler. It was followed by Chipotle, Starbucks, McDonald’s and Dunkin’ on the list of teens’ favorite restaurant chains.

Food

Super Bowl and Valentine’s Day rule menus this week

By Patricia Cobe on Feb. 08, 2022

Heart-shaped pizzas, doughnuts and trays; Hard Rock's Super Bowl and Valentine’s specials; football themes at BWW, Subway and Moe’s.

Marketing

Chick-fil-A remains teens’ favorite chain

By Jonathan Maze on Oct. 05, 2021

Starbucks, Chipotle, McDonald’s and Olive Garden also top the survey from Piper Sandler.

Leadership

A look at Dan Cathy’s incredible tenure at Chick-fil-A

By Jonathan Maze on Sep. 17, 2021

The chain’s soon-to-be-former CEO stumbled into a gay marriage controversy that sticks with the chain to this day, but RB’s The Bottom Line says its devotion to culture and service has been the key to its remarkable growth.

Leadership

Dan Cathy steps down as Chick-fil-A CEO

By Jonathan Maze on Sep. 16, 2021

His son Andrew Truett Cathy will take over as the chicken chain’s third chief executive on Nov. 1, following a transition.

Technology

At Chick-fil-A’s virtual brands: Pork belly BLT, chicken wings and hybrid cars

By Jonathan Maze on Sep. 15, 2021

The company’s Little Blue Menu virtual brands test in Nashville, set to begin this fall, will offer hundreds of menu items and a different delivery model.

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