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A new feature of Restaurant Business looks at the week’s most effective TV ads.
Some data suggests that Chick-fil-A also saw more business last month as consumers hungered for chicken sandwiches.
The chicken sandwich chain’s charitable arm has shifted its spending priorities and will not fund controversial groups next year.
Amid talk of delivery, ghost kitchens and a worldwide shortage of restaurant talent, speakers and attendees aired a few surprises. Here’s a sampling.
Restaurant operations of all types and sizes are suddenly embracing the facilities, which are diversifying and customizing to address past shortcomings.
The six-month pilot location, a test of its international expansion strategy, will reportedly lose its lease amid pushback from LGBTQ activists.
Guests can now order from their phone at a table inside participating restaurants.
Chick-fil-A remains the top brand among young consumers, according to a semiannual Piper Jaffray survey.
The chain said it has met its goal of eliminating antibiotics from its chicken supply.
Based on Technomic data, the chain’s chicken sandwich frenzy was bad news for two big rivals. But now it faces pressure to get its supply chain back, says RB’s The Bottom Line.