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Chick-fil-A

Operations

Off-premise boom drives sweeping ops changes

Restaurants are reformatting their layouts and processes to accommodate the shift in their business toward takeout, delivery and catering.

Consumer Trends

The top 10 chains that satisfy cravings

Customers share which brands have the menu items they most crave and can’t get anywhere else.

Consumers rate the brands they see as the top players in takeout.

Difficult times have brought extraordinary measures, including these off-the-wall attention hooks.

A number of successful individuals and companies are trying the other side of investment negotiations.

Dan Cathy provided a number of surprises during a keynote presentation at the Global Restaurant Leadership Conference. Here's a sampling.

Here’s how restaurants are hoping to scare up brand awareness—and sales.

Patrons’ visitation results from strong ties with restaurants’ values.

One brand stood out among the eateries preferred by teens, who continue to spend more at restaurants than they do at clothing stores.

See which 10 chains are meeting consumers’ morning cravings the most.