Chick-fil-A

Financing

As drive-thru sales surge, so do conflicts with neighbors

A Chick-fil-A in Santa Barbara is in danger of being declared a public nuisance because of backups. But that is not the only such conflict. Here’s what restaurants are doing to ease these problems.

Consumer Trends

Your teen probably wants to go to Chick-fil-A

The chicken QSR once again topped the semi-annual survey of young peoples’ spending from Piper Sandler. It was followed by Chipotle, Starbucks, McDonald’s and Dunkin’ on the list of teens’ favorite restaurant chains.

Heart-shaped pizzas, doughnuts and trays; Hard Rock's Super Bowl and Valentine’s specials; football themes at BWW, Subway and Moe’s.

Starbucks, Chipotle, McDonald’s and Olive Garden also top the survey from Piper Sandler.

The chain’s soon-to-be-former CEO stumbled into a gay marriage controversy that sticks with the chain to this day, but RB’s The Bottom Line says its devotion to culture and service has been the key to its remarkable growth.

His son Andrew Truett Cathy will take over as the chicken chain’s third chief executive on Nov. 1, following a transition.

The company’s Little Blue Menu virtual brands test in Nashville, set to begin this fall, will offer hundreds of menu items and a different delivery model.

The chicken sandwich chain’s non-mall locations topped $7 million average unit sales last year despite the pandemic and an influx of competitors, says RB’s The Bottom Line.

The chain will donate to the Human Rights Campaign for every Ch’King it sells this month. Some saw it as a dig at Chick-fil-A.

The leading chicken concepts in Technomic’s Top 500 sales ranking all showed positive growth during the COVID-19 pandemic.

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