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Chili's Grill & Bar

Technology

Chili’s is pausing its test of server robots

 By Joe Guszkowski on Aug. 24, 2022

The chain said it was halting certain projects that lacked a clear ROI and shifting its focus to other forms of technology instead.

Financing

Chili’s to rein in giveaways under new CEO's rebound plan

 By Joe Guszkowski on Aug. 24, 2022

It’s one of a number of “interventions” being led by new CEO Kevin Hochman, including a revamped loyalty program and a variety of operations and menu changes.

Leadership

Chili's hires George Felix as new CMO

By Joe Guszkowski on Jul. 19, 2022

Felix spent more than 10 years at Yum Brands and Procter & Gamble, where he worked alongside new Brinker CEO Kevin Hochman.

Workforce

Chili's to offer restaurant training to military members

By Joe Guszkowski on May 19, 2022

It will be the first restaurant company to take part in SkillBridge, a program backed by the Department of Defense and the National Restaurant Association Educational Foundation.

Leadership

Wyman Roberts’ career in food has been all about people

By Joe Guszkowski on May 18, 2022

The outgoing CEO of Brinker International reflects on his impact over 17 years at the Chili’s and Maggiano’s parent.

Leadership

Wyman Roberts is retiring as Brinker International CEO

By Joe Guszkowski and Jonathan Maze on May 16, 2022

Kevin Hochman, president of KFC U.S., will head Chili’s parent company. Dyke Shipp, KFC’s division president, will replace him at KFC for the short-term.

Workforce

Chili's parent extends education perks to workers' family members

By Joe Guszkowski on May 13, 2022

Spouses, domestic partners and children of Brinker managers can get free GED and associate's degree training and more through the Best You EDU program.

Financing

With costs soaring, Chili’s turns to a new menu, service model and robots

By Jonathan Maze on May 04, 2022

Parent company Brinker’s stock price plunged Wednesday as costs increase and margins thin despite higher prices. The company is looking at ways to improve efficiency.

Technology

Chili’s workers find robots to be a helpful addition

By Joe Guszkowski on Apr. 19, 2022

The chain is bringing Rita the Robot to 51 more locations after tests showed employees are making good use of her.

Marketing

Restaurants are in the dark about daylight savings

By Peter Romeo on Mar. 22, 2022

Plus, Restaurant Rewind looks at past efforts by full-service operators to enter the drive-thru business.

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