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The company turned to a finance veteran as the successor for Phil Keiser.
Customers rated these five limited-service brands as being the best in integrating tech.
Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.
A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.
A new CEO took the helm January 1, following the death of Phil Keiser
Until recently, consumers considered Chipotle one of the most trusted limited-service restaurant brands. After its food safety incidents, Chipotle now scores in the bottom six for brand trust.
A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.
As consumers try to meet their healthier eating pledges, some operators are bucking the trend and offering indulgent fare.
The QSR Plus subsegment continues to be a sweet spot, with chains such as In-N-Out Burger and Culver’s scoring well for made-to-order fare served at a value price.
The top three burger chains, all QSRs, own two-thirds of the category's sales.