Culver's

Marketing

The importance of brand trust

Until recently, consumers considered Chipotle one of the most trusted limited-service restaurant brands. After its food safety incidents, Chipotle now scores in the bottom six for brand trust.

Culver's CEO Phil Keiser dies

The 35-year veteran of the chain restaurant industry was the first person from outside the Culver family to hold the top job.

The company turned to a finance veteran as the successor for Phil Keiser.

A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.

The industry ended 2016 a little poorer from the loss of talents like Sam Beall, Michel Richard and Phil Keiser. Here's a quick look at some of the talents that were lost, and the stamp they've left on the business.

Customers rated these five limited-service brands as being the best in integrating tech.

As consumers try to meet their healthier eating pledges, some operators are bucking the trend and offering indulgent fare.

We asked six chain veterans what are the significant milestones in the growth of a restaurant company and what lessons they learned while expanding.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

The QSR Plus subsegment continues to be a sweet spot, with chains such as In-N-Out Burger and Culver’s scoring well for made-to-order fare served at a value price.

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