The 2005 Year End Report from People Report, a foodservice consulting firm, shows that recruitment and retention will be more challenging than ever in the years ahead. Smart operators are seeing the advantage of tapping into an older age group for new hires.
As the nation begins to emerge from recession, restaurants are seeing lapsed customers return. Same-store sales are inching up, signaling the industry’s initial rebound to health; hiring is also up, signaling positive expectations for 2011.
Between brokering deals, managing employees, pleasing customers and weathering the ups and downs of running a business—or multiple businesses—in an uncertain and challenging economy, running restaurants is not for the feeble. Here's how some of the busiest industry leaders say they stay sane.