Dunkin' Donuts

Restaurant chains: We're not pulling a Chipotle

May 22, 2014

The spread of open-carry laws has operators wondering which group to risk alienating, gun advocates or control proponents. As Chipotle is learning, the choice isn’t easy, and the repercussions can be significant.

Technology

Restaurant Business tests chain apps

By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Food

Dunkin' reworks its doughnut recipes

By Restaurant Business Staff on Jan. 05, 2018

The chain says its signature product is now free of artificial colorings.

Dunkin Donuts starts California campaign with Santa Monica shop

Sep. 02, 2014

The opening of two traditional stores is the first step in blitzing the West Coast, a market the donut king has failed to crack in previous attempts.

Consumer Trends

6 things women want from LSR loyalty programs

By Jill Failla on Nov. 16, 2016

Consumers increasingly expect loyalty programs at limited-service restaurants, and women are key to driving membership usage. New Technomic research unveils six things women in particular want from an LSR rewards program.

Operations