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Dunkin' Donuts

Jollibee becomes a Dunkin’ Donuts franchisee

The Philippine company says it will open more than 1,400 stores in China.

Operations

5 famous failed diversifications

Chipotle's discontinuation of ShopHouse is the latest instance of a secondary concept looking good on paper but not living up to expectations. Here are a few other spectacular examples.

Higher wages are putting pressure on chains to grow sales in a tough environment.

John Costello, a driving force behind Dunkin’ Donuts and Baskin-Robbins’ marketing campaigns, will transition to a strategy role before retiring in 2016.

Consumers say these restaurant chains provide the best guest pampering.

Even the pizza chain was startled by the new way that's been blazed to order a pie. And that's only one of the extreme moves that turned heads this week.

The new container will not violate the polystyrene ban that takes effect next week.

Applebee's is ready with financial rescues for franchisees, Buffalo Wild Wings is testing off-premise-only stores, Bravo Brio has a new concept it's weighing, Dunkin' is shrinking the menu as a cure-all, and Potbelly was given a bitter pill to swallow by the city of Chicago.

The doughnuts-and-coffee specialist is offering two sandwiches at three bargain prices.

Same-store sales at the chain rose slightly, while sister brand Baskin-Robbins saw more substantial gains.

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