El Pollo Loco

3 cautionary restaurant tales from 2015

By Peter Romeo on Dec. 17, 2015

Here are 3 misjudgments from the past year that hold lessons for every operator. The common blunder: Not listening and therefore misreading the customer.

Food

Restaurant menus spotlight seafood for Lent

By Patricia Cobe on Feb. 14, 2017

Seasonal promotions for fish and shellfish dishes are accelerating at chains.

Leadership

3 questions for Stephen J. Sather

By Peter Romeo on May 18, 2017

At El Pollo Loco’s Southern California headquarters, the staff has adjusted to moving at what it calls “the speed of Sather,” says VP of Marketing Mark Hardison.

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