facebook pixal

Firehouse Subs

Operations

Drive-thru packaging with integrity

Consumers expect food from the drive-thru to be just as tasty and fresh as food eaten in the restaurant. Packaging is key to delivering on that expectation.

7 issues on restaurant leaders’ minds

More than 1,000 top-level chain executives came together to compare approaches to common problems and opportunities. The resulting discussions at the Restaurant Leadership Conference covered a lot of ground, including the latest challenges in building off-premise sales.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

The sandwich category increased sales by 2.9% and units by 0.3%, despite category heavyweight Subway's 1.7% sales decline and 1.3% unit decline.

Voicing agreement that the worst is over for restaurants, attendees of the Restaurant Leadership Conference said they came to the Scottsdale, Ariz., event with an ear cocked for insights into chains’ near-term prospects.

Here’s how some operators are moving beyond cookie-cutter marketing.

As the 2014 Restaurant Growth Index shows, consumers continue to loosen their purse strings and indulge in restaurant dining while on vacation.

Who has time for books these days?

Mobile apps still seem to be that white whale many operators can’t bag.

A thought-out plan is key to long-term success.

  • Page 3