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Consumer Trends

America's favorite fast casual chains

As expected, fast casual is still growing faster than other segments, though Technomic recently suggested its growth may be slowed in the coming years.

Consumer Trends

How chains are connecting with consumers

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

For a day, we wanted to forget the industry's problems and focus on why restaurants deserve a holiday of their own. Here are three random reasons.

A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.

Operators are looking to cash in on the chatter surrounding this year’s presidential race.

Until recently, consumers considered Chipotle one of the most trusted limited-service restaurant brands. After its food safety incidents, Chipotle now scores in the bottom six for brand trust.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

After more than a year since the Affordable Care Act became enforced, it’s time for an assessment of the weird pain points and miraculous recoveries.

These brands not only understand consumers, but are able to turn that knowledge into actionable insights, shifting operations to meet customers where they are.

Mobile apps still seem to be that white whale many operators can’t bag.