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Operations

This week’s 5 head-spinning moments: Crisis signs

 By Peter Romeo on Feb. 03, 2017

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

A rose by any other name

 By Bill Main on Nov. 23, 2000

What makes you different, better and special? Your Unique Experience Proposition defines your brand and keeps your customers coming back.

2017 Top 500: Sports Bar

By Restaurant Business Staff on Jun. 08, 2017

The sports bar category is defying casual dining overall.

Financing

Visions of sugar plums

By Amanda M. Westbrooks on Mar. 01, 2011

Our team of experts talks about dessert essentials and what’s coming down the sugary pike.

Consumer Trends

The 10 most craveable chain wings

By Lizzy Freier and Michelle Zalesny on Aug. 04, 2017

Consumers’ most craved restaurant chicken wings don't only come from wings concepts.

5 ideas from Trends & Directions

By Peter Romeo on Jun. 20, 2013

Technomics’ 2013 Trends & Directions conference abounded in business-building ideas. Here’s a sampling.

Operations

Red Robin tries a delivery-only spinoff

By Peter Romeo on Nov. 13, 2017

Red Robin Express will have no storefront, just production capabilities for producing the food found in full-service units.

The week’s 5 head-spinning moments: Special acquisitions edition

By Peter Romeo on Mar. 07, 2014

Reports and speculation about possible restaurant deals merits a look at where M&A lawyers might be making their money next week.

Future 50: Emerging Brands

Brick House Tavern + Tap

Jul. 08, 2014

Leather recliners, HD TV and plenty of beer. Sound like the ultimate man-cave? Add handcrafted American food, trend-forward design and a bevy of smiling waitresses and you’ve got the ultimate neighborhood watering hole, a.k.a. Brick House Tavern + Tap.

This week’s 5 head-spinning moments: Customers turn stupid

By Peter Romeo on Nov. 14, 2014

The customer isn't always right. Sometimes the consumer isn’t even sane, as events of the past week attest.

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