Jack in the Box

Leadership

Jack in the Box promotes a trio of new executives

Adrienne Ingoldt was named chief brand and experience officer, Jennifer Kennedy was named chief product and innovation officer and Sarah Super was named chief risk officer.

Financing

Hundreds of Jack in the Box locations are losing money

A lot of the brand’s locations had negative operating income in 2018, and the problem is concentrated in a surprising state, says RB’s The Bottom Line.

CEO Lenny Comma struggled to improve the brand’s relationship with operators, a major hurdle for the burger chain, says RB’s the Bottom Line.

A search is commencing immediately for a successor, the chain said.

With sales improving, the chain is planning incentives to encourage development, but franchisee relations and labor costs are hurdles.

The company said its comparable-store sales have increased for nine straight years, but wage inflation hurt store profits last quarter.

The company’s chief legal officer and chief of staff are among those leaving as the chain cuts corporate overhead.

As customers increasingly demand convenience, companies such as Wendy’s, McDonald’s, Dunkin' and Starbucks are focusing on operations to drive sales, says RB’s The Bottom Line.

Thanks to value bundles, the burger chain’s same-store sales rose to their best level since 2016.

A former supervisor said she was terminated after she requested an accommodation for an on-the-job injury.

  • Page 7