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Panera Bread

Marketing

Vaccinated? Panera wants to give you a free bagel

The fast-casual chain is offering inoculated customers some free carbs early next month to incentivize the COVID shots.

Operations

Inside Panera’s ‘best of both worlds’ redesign

As pandemic restrictions ease, the fast casual’s new prototype hasn’t forgotten the dining room even as it beefs up off-premise convenience.

We’re unlikely to see major restaurant chains try self-delivery anytime soon after the end of Panera’s service, says RB’s The Bottom Line.

The pandemic has pushed Panera Bread to quietly end its self-delivery program.

A new virtual catering channel and more are giving the brand hope for the sluggish revenue channel in the new year.

CEO Niren Chaudhary, who joined the chain months before the pandemic hit, said it is still possible to foster a productive team atmosphere without face-to-face meetings.

The fast casual launched an entirely new category to expand from its core menu of soups, sandwiches and salads.

Beer, wine and hard seltzer will be trialed at five locations during dinner hours, tied to the chain’s rollout of flatbreads.

The fast-casual chain launched three flatbread pizzas, with plans to add new versions next year.

The $8.99-a-month unlimited coffee offering has been “very successful at a very difficult time,” CEO Niren Chaudhary said.

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