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Panera Bread

Panera names a new president

The appointment is effective Monday, following the resignation of Drew Madsen.

Leadership

Ron Shaich’s theory on CEOs

After serving one company for 36 years, the former Panera Bread chief has some definite ideas about what a chain leader should be.

The latest business departure of the ever-diversifying coffee giant calls for the launch next month of a fast-casual burger place hiding in a café.

Customers rank the restaurant chains they say offer the healthiest menu items in a recent Technomic Consumer Brand Metrics survey.

The company is recalling cream cheese out of an "abundance of caution" and says nobody was sickened.

Years from now, the industry may look back at this moment as the point where restaurant service shifted to science fiction.

Consumers say these restaurant chains provide the best guest pampering.

Here's what Ron Shaich, Restaurant Business’ 2018 Restaurant Leader of the Year, recalls as the critical pivot points so far for the company he led for more than three decades.

Decreased recording sales have copyright enforcers targeting restaurants more intently, but that’s not the only fright for restaurateurs.

The deal will transform the parent of Krispy Kreme and Einstein Bros. into a global restaurant force.

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