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Papa John's

10 restaurant chains with the loudest consumer buzz

These are the brands people are talking about most, on and off social media.

Customers’ top service picks

Consumers say these restaurant chains provide the best guest pampering.

New Technomic research reveals three chain pizzas that have a ways to go in craveability.

The constant pressure to differentiate is pushing operations in some unusual directions. Here are a few examples.

Bad financial results have restaurant chain executives citing all kinds of factors for their top- and bottom-line difficulties, from an unexciting football season to high legal fees. Do they have a case? It depends.

Sometimes the gloves come off in restaurant marketing campaigns. Here are a few of the standout brawls.

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Professional athletes are turning a page on the restaurant-running playbook of the past, taking better-calculated risks, having a hands-on role in operations and applying legit strategies even seasoned restaurateurs would endorse.

Consumers increasingly expect loyalty programs at limited-service restaurants, and women are key to driving membership usage. New Technomic research unveils six things women in particular want from an LSR rewards program.