Leadership
Simplifying operations may be harder than many chains think, says Raising Cane's co-CEO
Chains scrambling to cut operational complexity by reducing their menus may find there's more to it than eliminating items, says AJ Kumaran, co-chief of the chicken-finger chain.
Workforce
Employees say In-N-Out is the best workplace in the restaurant business
The latest ranking of all U.S. employers by Glassdoor.com lists only three restaurant companies, starting with the retro burger chain.