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Red Lobster

Operations

Red Lobster tries delivery

 By Restaurant Business Staff on Oct. 24, 2017

The chain is testing out the service through Grubhub at its New York City locations.

Technology

Red Lobster debuts mobile loyalty program

 By Restaurant Business Staff on Oct. 30, 2017

Along with earning rewards, users can put their names on the waitlist at their local Red Lobster location.

Food

Red Lobster to launch Ultimate Surf & Turf promotion

By Restaurant Business Staff on Nov. 20, 2017

The chain will also menu a new side and a new appetizer.

Consumer Trends

Top LTOs of 2017

By Lizzy Freier on Dec. 09, 2017

The Top 500 chains unveiled more than 13,000 limited-time offers in 2017, but only some can be winners with consumers.

Operations

Kitchen redo gives Red Lobster new options

By Peter Romeo on Dec. 19, 2017

A back-of-house renovation enabled the chain to upgrade its food quality while adding efficiencies, the chain says.

Consumer Trends

Customers’ most-craved seafood

By Lizzy Freier on Dec. 21, 2017

See which 10 chains are winning with seafood that consumers say they can’t get anywhere else.

Workforce

This week’s 6 head-spinning moments: Surprises. Or not.

By Peter Romeo on Jan. 26, 2018

Unexpected developments abounded in the restaurant business, from a surge in popularity of hurling hatchets to new revelations about how much some restaurants pay.

Food

6 new menu items that tap 2018 culinary trends

By Patricia Cobe on Jan. 30, 2018

Chains are ramping up R&D to launch on-trend dishes.

Marketing

The 10 most tempting LTOs in February

By Patricia Cobe on Mar. 12, 2018

Consumers reveal the five limited-time offers they are most likely to purchase and the five they find most craveable.

Food

Red Lobster launches a globally-accented snack menu

By Patricia Cobe on Apr. 24, 2018

The chain takes a 180-degree turn from its popular “endless” deal promoting all-you-can-eat shrimp.

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