Schlotzsky's

By Jonathan Maze on Mar. 10, 2026

The new CEO of the fast-food chain operator wants to build unit economics, improve the customer experience and build on its technology capabilities.

Marketing

Schlotzsky's is going back to the Deli

By Jonathan Maze on Feb. 26, 2026

The fast-casual sandwich chain is changing its name again, returning to the Schlotzsky’s Deli moniker to remind customers what it’s all about. “I thought you were a dry cleaner.”

Premium

Food

Schlotzsky's gets a head start on fall with new sandwich and salad

By Patricia Cobe on Aug. 21, 2025

Behind the Menu: The fast casual always aims to elevate these menu staples with surprising textures and flavors—into something a customer can’t make at home.

Leadership

Schlotzsky’s owner Focus Brands makes some key executive changes

By Jonathan Maze on Aug. 24, 2022

Shelley Harris will oversee the Atlanta-based company’s restaurant brands and former Wendy’s executive William Armstrong will be the chief brand officer of Schlotzsky’s.

Financing

Schlotzsky’s tries ditching seats

By Jonathan Maze on May 31, 2022

The sandwich chain’s new prototype features fewer seats or none at all and more options for takeout.

Marketing

Schlotzsky’s aims to get the work-from-home crowd back into lunch

By Patricia Cobe on Nov. 18, 2020

With the pandemic shifting the workforce from office building to home office, lunch has gotten lost in the shuffle.

Financing

Focus Brands CEO Jim Holthouser gets a tough introduction to restaurants

By Jonathan Maze on May 20, 2020

The former Hilton executive, who took the job two weeks before the pandemic hit, leans on his hotel experience, and sees parallels between the two industries.

Food