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Schlotzsky's

Consumer Trends

Consumers' Choice Award-winning chains

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Financing

Technomic: Drive-thru data

As consumers increase their off-premise dining, limited-service operators will continue to study their priorities and habits, as well as borrow ideas from chains who are doing it right.

Operators at the Restaurant Leadership Conference wrestled with the dizzying array of third-party delivery services, while weighing how off-premise may continue to shift and change.

Customers reveal which chain subs spark their strongest yearnings.

The deli chain launched a spinoff concept called Schlotzsky’s Austin Eatery aimed at millennials

Customers share which brands have the menu items they most crave and can’t get anywhere else.

A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Seasonal promotions for fish and shellfish dishes are accelerating at chains.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

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