Schlotzsky's

Consumer Trends

Top 10 most welcoming chains for solo diners—and 5 that still have work to do

A look at the top chains winning with solo diners—as well as those scoring high with most consumers but missing the mark when it comes to dine-alone guests.

Emerging Brands

4 old guard concepts take a stab at reinvention

These industry veterans are aiming for another hit with updates of what brought them success.

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

As expected, fast casual is still growing faster than other segments, though Technomic recently suggested its growth may be slowed in the coming years.

As consumers increase their off-premise dining, limited-service operators will continue to study their priorities and habits, as well as borrow ideas from chains who are doing it right.

Seasonal promotions for fish and shellfish dishes are accelerating at chains.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Operators at the Restaurant Leadership Conference wrestled with the dizzying array of third-party delivery services, while weighing how off-premise may continue to shift and change.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

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