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Shake Shack

Leadership

Shake Shack supersizes its C-suite

 By Heather Lalley on Feb. 20, 2019

The fast-growing burger chain has added three new roles to its executive ranks.

Leadership

A 1st for Shake Shack: A CMO

 By Heather Lalley on Feb. 11, 2019

The fast-casual chain hired marketer Jay Livingston away from the BarkBox subscription service.

Food

8 new menu items for the new year

By Patricia Cobe on Jan. 15, 2019

Restaurants aim to feed consumers’ often conflicting desires as 2019 begins.

Operations

Shake Shack continues to experiment with digital and delivery

By Heather Lalley on Dec. 05, 2018

Shake Shack's digital ordering and delivery programs are testing the ability of operations to keep up.

Operations

Shake Shack expects slow opening pace in 2019

By Heather Lalley on Nov. 14, 2018

The better-burger concept expects to be plagued by the same problems that slowed unit growth this year.

Operations

Shake Shack sees same-store sales dip

By Heather Lalley on Nov. 02, 2018

The better-burger chain hopes menu innovation and new store openings will give sales and traffic a boost.

Consumer Trends

Walmart’s new restaurant play

By Peter Romeo on Oct. 30, 2018

The retail giant hopes to come up with a shopping and entertainment center that’s viable for the times. Foodservice options figure prominently into the plan.

Marketing

10 limited-time offers with top consumer appeal

By Patricia Cobe on Oct. 17, 2018

See which LTOs resonated with customers the most during September, when comfort foods made a comeback.

Leadership

Shake Shack adds culinary innovation role

By Heather Lalley on Oct. 09, 2018

John Karangis, the Union Square Hospitality Group’s executive catering chef, will assume the new post.

Financing

The burger business takes a big hit

By Jonathan Maze on Aug. 13, 2018

Chains like McDonald’s and Shake Shack find themselves torn between pricing and traffic, says RB’s The Bottom Line.

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