Shake Shack

The future of social media

By Lisa White on Sep. 14, 2017

RB's virtual roundtable of restaurant tech execs predicts the platforms and strategies that will spur engagement in the future.

Technology

Shake Shack to open kiosk-only, cashless unit

By Peter Romeo on Oct. 02, 2017

The store will also use $15 an hour as its base wage, and feature a kitchen designed to maximize throughput.

Financing

Union Square Hospitality goes into the private-equity business

By Heather Lalley on Oct. 02, 2017

The parent of Gramercy Tavern and creator of Shake Shack intends to invest in upstart fast-casual brands and tech.

Marketing

Tuning in: Restaurants capitalize on fall TV’s return

By Lisa White on Oct. 02, 2017

Must-see TV is back, and operators have been seizing the moment with themed promotions.

Marketing

This week's restaurant nightmares: Rats, liars and Gordon Ramsay

By Peter Romeo on Oct. 11, 2017

Shake Shack's reputation might have been nibbled by rats, and that wasn't the only example of recent bad publicity for restaurateurs.

Leadership

Union Square exec to lead upstart Bartaco chain

By Peter Romeo on Oct. 16, 2017

Sabato Sagaria was formerly chief restaurant officer for Union Square Hospitality Group. He'll now head Barteca's 15-unit taco and tequila concept.

Consumer Trends

6 ways the global restaurant market is a small world

By Peter Romeo on Oct. 31, 2017

Attendees of the Global Restaurant Leadership Conference learned how the global market varies from region to region, but in other respects is a small world. Here are some of the overseas trends that might sound familiar to U.S. operators, though sometimes with a twist.

Beverage