Operations
Sonic hits on a program to boost margins
The initiative teaches franchisees how to use their POS and back-office systems as more effective cost-cutting tools.
Operations
This week’s 5 head-spinning moments: Glittering change
Woe to the restaurant that won't change with the times. But some recent results of social and business pressures were real head-scratchers, including developments at Sonic and Starbucks.