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Starbucks

Operations

What Starbucks has tried and scrapped over the years

 By Restaurant Business Staff on Oct. 18, 2022

Restaurant Rewind: The coffee giant has explored a wide array of secondary businesses, only to refocus on its core operation.

Marketing

Starbucks and Delta will let their customers link loyalty accounts

 By Jonathan Maze on Oct. 12, 2022

The coffee giant is partnering with the airline in the most prominent example yet of a major restaurant chain expanding the scope of its loyalty beyond its locations.

Workforce

America's political divisions are creating another challenge for restaurant employers

By Peter Romeo on Oct. 11, 2022

Working Lunch: The polarization is spilling into the workplace, with 26% of employees already saying they feel the effects in their job experiences.

Workforce

Starbucks and its union are ready to negotiate. What's on the table?

By Peter Romeo on Oct. 03, 2022

Working Lunch: The give-and-take on scheduling and firings could have repercussions for all chains.

Financing

A look at unionization and California’s new fast-food wage law

By Jonathan Maze on Sep. 22, 2022

A Deeper Dive: RB editor Peter Romeo joins Jonathan Maze to discuss the continuing unionization push at Starbucks and what’s next on the California wage law.

Marketing

Consumers are apparently consuming a lot of pumpkin drinks

By Jonathan Maze on Sep. 19, 2022

Starbucks had the best week in its history after introducing its fall menu and Dunkin’ had stronger traffic, too.

Financing

Will investments by Burger King and Starbucks work? History says yes

By Jonathan Maze on Sep. 16, 2022

The two chains both revealed plans to invest $400 million or more into their businesses, joining a list of companies that have put cash behind revitalization plans.

Financing

Here’s a look at all the changes Starbucks has made since Howard Schultz came back

By Jonathan Maze on Sep. 14, 2022

The Bottom Line: The coffee giant has changed top executives and its operating structure, increased pay and benefits, and promises major new equipment upgrades. Here’s a rundown.

Financing

Starbucks reveals plans for $450M in store upgrades and faster U.S. growth

By Jonathan Maze on Sep. 13, 2022

The coffee giant will add new equipment, training and employment benefits to improve efficiency and generate more sales. But it also plans to build another 2,000 domestic locations.

Marketing

Starbucks expands its loyalty program to Web3

By Jonathan Maze on Sep. 12, 2022

The coffee giant will integrate non-fungible tokens, or NFTs, into Starbucks Rewards, which will give customers new ways to engage with the brand.

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