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Starbucks

Leadership

Orin Smith, former Starbucks CEO, dies at 75

 By Heather Lalley on Mar. 05, 2018

Chairman Howard Schultz says, “There would be no Starbucks of today” without Smith.

Operations

The latest perks

 By Restaurant Business Staff on Feb. 28, 2008

The Starbucks revolution has permanently changed the face of coffee consumption. Coffee drinkers expect high-quality brews everywhere they go, and restaurants have taken this as a cue to improve their offerings. Manufacturers are obliging, developing equipment innovations to keep pace.

The Week In Franchising, March 20, 2012

By Peter Romeo on Mar. 20, 2012

A roundup of developments affecting franchisees and franchisors.

Beverage

Upscale to a tea

By Alia Akkam on Feb. 24, 2014

High-craft riffs are creating new revenue and profit opportunities.

The early word on Apple Pay, Apple’s new e-wallet

By Kelly Killian on Sep. 10, 2014

Apple announced something that could be a game changer for the restaurant industry and retailers: Apple Pay. “The vision is to replace the wallet. And the starting point is payments,” says Apple CEO Tim Cook.

Inside Howard Schultz’s head

By Peter Romeo on Feb. 10, 2015

An assessment of the Starbucks CEO’s political sensibilities provides some lessons on his business style.

Starbucks has employees design reusable coffee cups

May 05, 2015

The coffee giant announced the winners of its employee cup design contest, which launched earlier this year to boost staff engagement with the brand.

Starbucks’ shutdown of La Boulange stores underway

By Kelsey Squire on Aug. 27, 2015

Closures of the standalone bakery-cafes are set to begin Friday, amid rumors that some shuttered locations will reopen under La Boulange founder Pascal Rigo.

Legit research or report with an agenda?

By Peter Romeo on Nov. 12, 2015

Oakland Mayor Libby Schaaf convened a press conference last month to share some disturbing research findings dealing with Jim Crow not unique to her city.

Starbucks sued over too-small lattes

By Restaurant Business Staff on Mar. 21, 2016

A class-action suit accuses the chain of “shortchanging its customers.”

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