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Panera Bread CEO: Don't bring your guns into our restaurants

 Sep. 09, 2014

Instead of setting a policy of no guns in stores, the bakery chain’s CEO requests that customers leave their firearms at home, citing the distraction from “Panera warmth.”

Restaurant sales to rise 3.8% this year, NRA says

 By Peter Romeo on Jan. 27, 2015

The gains will still be moderate, but better than the prior two years. Food costs and margin pressures are different matters.

Study finds pent-up demand for mobile-payment options

May 05, 2015

The research shows a large gap between the use of phones to pay bills in the full-service sector and the desire by consumers to have that ability.

Millennials driving up demand for premium coffee, Peet’s CEO says

By Kelsey Squire on Aug. 27, 2015

In spite of prices around 10 percent higher than Starbucks, Peet’s Coffee & Tea saw the highest growth of any major coffee brand last quarter, according to Reuters, in large part due to its touting of high-quality blends.

Holiday drinks are a hit this year

By Peter Romeo on Nov. 19, 2015

And dentists are concerned about the impact on diet.

Starbucks unveils plan to donate unsold meals

By Kelsey Squire on Mar. 23, 2016

The chain is changing its food safety policies to keep premade food from being thrown away.

Starbucks to co-develop Italian bakery chain

By Peter Romeo on Jul. 13, 2016

The coffee chain has invested in a Milan-based concept that will also become the exclusive food provider to a Starbucks variation the company intends to unveil next year.

Starbucks to adopt voice recognition ordering

By Peter Romeo on Dec. 08, 2016

Customers would be able to speak their pickup orders into a phone and be automatically charged.

Cashless continues to draw converts

By Peter Romeo on Apr. 27, 2017

The ranks of restaurants refusing to accept bills and coins is steadily growing, with both one-offs and chain giants testing new ways of speeding service.

Operations

Great ideas? Not these

By Peter Romeo on Nov. 15, 2017

In a magazine issue packed with big ideas, it’s only fitting we pause and salute the real stinkers—the notions that were somehow greenlighted instead of prompting hushed comments about the originator seeming so normal otherwise.

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