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Starbucks

Starbucks to co-develop Italian bakery chain

 By Peter Romeo on Jul. 13, 2016

The coffee chain has invested in a Milan-based concept that will also become the exclusive food provider to a Starbucks variation the company intends to unveil next year.

Starbucks to adopt voice recognition ordering

 By Peter Romeo on Dec. 08, 2016

Customers would be able to speak their pickup orders into a phone and be automatically charged.

Cashless continues to draw converts

By Peter Romeo on Apr. 27, 2017

The ranks of restaurants refusing to accept bills and coins is steadily growing, with both one-offs and chain giants testing new ways of speeding service.

Operations

Great ideas? Not these

By Peter Romeo on Nov. 15, 2017

In a magazine issue packed with big ideas, it’s only fitting we pause and salute the real stinkers—the notions that were somehow greenlighted instead of prompting hushed comments about the originator seeming so normal otherwise.

Beverage

Starbucks to debut another outrageous Frappuccino

By Heather Lalley on Mar. 19, 2018

The limited-time Crystal Ball cream-based drink is reportedly peach flavored and topped with candy.

Massachusetts to Require Menu Calorie Counts for Chains

By Restaurant Business Staff on May 15, 2009

The Massachusetts rules extend the requirement to drive-through lanes, which account for about half of fast-food sales and are exempted under the California...

Technology

Pay phones: Mobile payments wake up and smell the coffee

By Amanda Kooser on Sep. 18, 2012

Mobile payments have been high on the list of "next big things" in technology for quite awhile, but it’s only recently the market has started to heat up. Mobile payments promise convenience and speed for consumers, while lowering costs and generating more customer data for businesses.

Why the Oprah/Starbucks brew could revolutionize the business of tea

May 01, 2014

Can Oprah help Starbucks do for tea what it did for coffee?

Dunkin’ Donuts’ customers use twice as much Wi-Fi as Starbucks’

Oct. 02, 2014

A new study finds that Starbucks is the leader in speed of downloads, but Dunkin’ customers are more prone to gobble what they can from the Internet. Tully’s patrons also consume more data than a Starbucks habitual.

Starbucks showcases hot dessert drinks

By Peter Romeo on Feb. 18, 2015

A Tiramisu Latte and a new breakfast sandwich are among the high-end products quietly being rolled out.

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