Technology

After 4 years on campus, ordering app Snackpass ready to graduate

The social media-like platform has been a hit with college students, and now it’s planning to follow them into the “real world.”

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Food

Portillo's Salted Caramel Spice Cake is ready to take on chocolate fans this fall

Behind the Menu: The fast casual’s famous chocolate cake has a seasonal competitor—the first new cake flavor in 20 years.

Technology

Starbucks sets out to redefine restaurant tech (again)

Tech Check: The coffee chain was a pioneer in hospitality and then digital ordering. Under CEO Brian Niccol, it must prove the two can coexist.

Operations

Here's why the restaurant business can never forget 9/11

Reality Check: Anyone alive that day felt the heartbreak. Here's how we remember it.