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Technology

Behind the scenes of Potbelly’s new app and website

The sandwich chain rebuilt its tech stack from the ground up with the goal of making the ordering process easier—and smarter.

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Restaurant Business Exclusive Content

Beverage

A nationwide alcohol shortage is causing headaches for bars and restaurants

Unlike some of the other supply chain issues during the pandemic, low supplies of liquor, beer and wine could have serious impacts on an operator’s bottom line as dine-in service resurges.

Leadership

Finding handcuffs, new CEO of Genghis Grill's parent aims to free his team

Jimmy John's vet Gregg Majewski intends to bulldoze what's been holding back the industry's largest collection of stir-fry concepts for decades.

Food

QSRs raise the bar on breakfast to compete for morning customers

Consumers are once again eating breakfast away from home, and quick-service concepts are vying for their business with upgraded menus.