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Technology

The labor crisis could be robots’ big moment. Are they ready?

Hiring challenges and rising wages have pushed restaurants to a breaking point, with automation offering one solution. But widespread adoption could still be years away.

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Financing

McDonald’s steps out of the political shadows

The Bottom Line: The burger giant traditionally lets others do all the talking on major political issues. But more recently it has made its voice heard on topics like California's business climate or crime in Chicago.

Food

Chickenhawk breaks out of the chicken sandwich rut with a 2.0 model

Popeyes success with its chicken sandwich started a deluge on menus, but this new fast casual is putting some different ideas between the buns.

Operations

Hilton’s quest to create hotel dining destinations

Global head of food and beverage Adam Crocini shares highlights of what’s coming for the hotel giant’s Conrad, Waldorf Astoria and other brands.