Honeygrow
Kiosks have always been a fixture at fast-casual chain Honeygrow, which features several self-ordering kiosks (along with human cashiers) at all 15 of its locations. The Philadelphia-based concept, which specializes in build-your-own salads and stir-fries, uses the kiosks to streamline its ordering process. “Because of the customizable nature of our menu, we needed a simple and quick way for guests to make their selections, while also efficiently communicating orders to the kitchen,” says CEO Justin Rosenberg.
The kiosks are also designed to customize the experience at each store. Honeygrow developed its own kiosk ordering system that features photos of the surrounding area. “We wanted to capture not so much the obvious locations (like the Empire State Building for NYC), but the hidden alleyways that we know are also beautiful and essential to each market,” Rosenberg says. “These small, creative details resonate with our customers.”