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Popmenu wants to upgrade restaurants' 'most underutilized asset': The menu

Why the online ordering company fresh off a $65 million funding round views the menu as the key to customer engagement.

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Tim Hortons hopes higher quality and loyalty breeds success

The coffee-and-doughnut chain has been gradually improving, behind cracked eggs, new coffee and a loyalty program.


The delta variant could delay central business districts’ recovery

As the coronavirus surges once again, workers could avoid going back to the office, delaying an already uncertain future for urban restaurants, says RB’s The Bottom Line.


Behind the scenes of Potbelly’s new app and website

The sandwich chain rebuilt its tech stack from the ground up with the goal of making the ordering process easier—and smarter.