Technology

Reservation services Resy and Tock are merging

The two American Express-owned platforms will become one under Resy this summer, roughly doubling its inventory.
Tock app
Tock restaurants will soon join Resy. | Photo courtesy of Tock

Resy and Tock are forming a restaurant reservations superpower. 

American Express is combining its two reservation platforms into one under Resy this summer, bringing Tock’s inventory of fine-dining restaurants and wineries to Resy for the first time. 

The move will approximately double Resy’s library to more than 25,000 venues, creating a single platform to compete against market leader OpenTable, which lists more than 60,000 restaurants worldwide.

The merger will also bring some Tock features to Resy, such as tiered experiences and pre-paid bookings.

After Tock’s catalog is absorbed by Resy, its website and app will go dark, while its restaurant management software will continue operating as usual as part of Resy. 

Amex acquired Resy in 2019 and Tock in 2024, along with middleware provider Rooam, signaling big plans for the restaurant business. 

The merger of the two reservations services marks a “next phase” for Resy, which was founded in 2014 as an OpenTable alternative that aimed to be more restaurant-friendly.

Also as part of the new chapter, Resy will activate a major partnership with POS provider Toast that was announced last year. This will include connecting Resy guestbook data with Toast handheld devices to allow servers to view customer information such as wine preferences and birthdays.

Resy will also integrate more closely with American Express cards and membership programs, building on a wildly successful dining credit last year that gave certain cardholders $100 to $400 to spend when they made a reservation at a Resy restaurant. 

The news solidifies American Express as a large and unique player in restaurant tech. The company brings together high-rolling Amex cardholders and a large network of restaurants, while also offering restaurants tools to help serve their customers better.

It also marks an end for Tock. Founded in 2014, the company innovated the online reservations model by requiring customers to pay in advance to book a table, which helped reduce cancellations and no-shows.

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