OPINIONTechnology

When third-party delivery math doesn't add up

Tech Check: Delivery margins are notoriously thin, and it doesn’t take much to lose money on them. Here's what operators should watch out for.

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Technology

AI is coming for chefs. They say, 'Bring it on'

Tech Check: A growing number of consumer devices claim to be able to replicate the work of a chef. Chefs aren't worried. In fact, they're interested.

Financing

Assessing the mixed track record of the owner of Panera Bread

The Bottom Line: JAB Holdings gobbled up several mostly breakfast and coffee chains from 2012 through 2017. A few of its acquisitions have performed well, but others have stagnated, including the biggest.

Marketing

3 unconventional ways of touting value

Reality Check: Discounting isn't the only way of offering a head-turning bargain. Here are some alternatives that operators as diverse as Disney and the CineMark theater chain are trying.