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Technology

The latest news and trends in restaurant technology
Technology

How to lessen a restaurant’s risk of being hacked

A new guide from the National Restaurant Association suggests inexpensive and practical ways a small operation can protect itself.

Technology

Domino’s testing artificial intelligence for phone orders

The system uses voice recognition to take orders and answer questions.

Are you plugged into the next-wave tech forces teed up to change your business? If not, read on.

If you took a United or Delta flight to the 2012 Restaurant Leadership Conference in March in Scottsdale, Arizona, you had the option to forego a printed boarding pass, using a QR code sent to your smartphone instead. In a world where 80 percent of the population owns a mobile device (and only 47 percent own a toothbrush), cellphones and tablets are replacing pagers, wallets, credit cards and even keys. Here’s a round-up of mobile solutions from the floor of RLC to keep an eye on.

As Shake Shack has grown from its humble beginnings into a family of 15 stores in three countries, so has its social media fan base. To support their avid and active customers, they redesigned and relaunched their website.

Mobility and tablets took the center stage at this year's FSTec show, as well as marketing functions and the collection and use of data.

A recent survey from Technomic found restaurant operators are cutting purchasing costs by an average of 12 to 13 percent (including shipping) by buying online.

Working with third-party delivery services hasn't been perfect for Umami Burger. Here, the chain shares some lessons learned along the way.

The NRA is pushing for more transparency in music licensing so operators can create playlists without fear of having to pay up to $150,000 for a music-use violation.

The app allows users to earn points as well as find their nearest location and order and pay for pickup online.

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