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Technology

The latest news and trends in restaurant technology
Technology

3 new touchpoints for frictionless service

Frictionless service—when transactions at restaurants, between ordering, paying and receiving a meal, happen with less human interaction to slow down the process.

Technology

How to engineer a digital menu

When done right, digital menu features on tabletop tablets can boost sales and customer satisfaction.

Speculation about the next big thing was rampant among 900 attendees of FSTEC, the industry's annual re-up on technology trends.

The experts who speculated at FSTEC about restaurant technology's direction definitely saw some curves ahead.

The Starbucks founder does believe his company could benefit from a future with a trusted cryptocurrency, says RB's The Bottom Line.

Automation won’t make its way into restaurants, because this is a hospitality-driven industry?

Many diners now opt for a single, all-encompassing eating and entertainment experience in one locale. And bars and restaurants are stepping up to the plate, equipping their spaces with sophisticated, hi-tech entertainment systems.

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Chef Jose Andres and other prominent foodservice figures have invested in a guest management system that ties a restaurant’s POS system to online reservation services like Open Table.

Mobile apps still seem to be that white whale many operators can’t bag.

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