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Technology

The latest news and trends in restaurant technology
Technology

Automation tops list of tech to check at this year’s National Restaurant Association Show

 By Joe Guszkowski on May 19, 2022

Robots and AI will have a strong presence in the Tech Pavilion this year as operators look for solutions to labor and other challenges.

Technology

Wow Bao launches a loyalty program for its virtual brand

 By Joe Guszkowski on May 19, 2022

The steamed bun concept says it’s the first virtual brand with its own rewards offering, called Bao Bucks.

Technology

POS provider SpotOn raises $300M for second time in a year

By Joe Guszkowski on May 18, 2022

The tech company continues a streak of private-equity funding that has helped fuel its rapid growth.

Technology

Grubhub overwhelmed after offering New Yorkers free lunch

By Joe Guszkowski on May 17, 2022

The company’s app and website crashed on Tuesday due to “unprecedented” demand during the three-hour promotion.

Technology

For many small restaurants, ghost kitchens fail to deliver

By Joe Guszkowski on May 16, 2022

Independent operators have struggled to make the model work, citing marketing challenges and the high cost of delivery.

Technology

Uber Eats set to pilot autonomous delivery with robots, cars

By Joe Guszkowski on May 16, 2022

It’s also rolling out voice ordering and the ability to use the Eats app at sports stadiums.

Technology

Ghost kitchens prove a dead end for many restaurants

By Joe Guszkowski on May 12, 2022

Independent operators say the delivery-only business is more difficult than it’s cracked up to be. Their challenges have led providers to rethink their strategy.

Technology

Reef sued by contractor JLL over $3.5M in unpaid invoices

By Joe Guszkowski on May 11, 2022

The company has not paid for months’ worth of work done on its delivery-only food trailers, JLL alleged.

Technology

How automation improves restaurant operations

Sponsored content from our partner DayMark Safety Systems on May 10, 2022

As labor challenges continue in the foodservice industry, many restaurant owners are turning to automation to help run their businesses. Utilizing available technology to help ease the stress of being...

Technology

Wing Zone’s newest franchisee is focused on robots

By Heather Lalley on May 10, 2022

The wing chain is creating Wing Zone Labs with the product development incubator behind restaurant robots like Flippy and Chippy, with the goal of fully automating its stores.

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