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Technology

The latest news and trends in restaurant technology
Technology

E-commerce giants try restaurant delivery

Uber, Amazon are testing new high-tech ways to function as a middleman between restaurants and consumers.

Technology

Next-level mobile apps drive engagement

The trick to consumer app engagement isn't only figuring out what bells and whistles to use in operations, but staying one step ahead of the competition.

Many independents and smaller operations using waitlist management apps stick to a basic model—and those off-the-shelf options still seem to be helping business.

Here's what RB's managing editor has learned from viewing restaurant tech through a brand new lens.

The upcoming year might not look quite like the space age the Jetsons lived in, but the tech-forward society is moving closer and closer to it.

Jeffrey Gates gets a $12,000 monthly bill from OpenTable for accepting online reservations for the seven Boston-area restaurants in the Aquitaine Group.

Chef Robert Irvine is better known for his performances before a stove or TV camera than for what he does at a computer keyboard. But the celebrity chef will reveal his ease at the digital screen when he delivers a keynote address at the upcoming FSTEC NexGen conference on paperless restaurant and bar management.

The 100 or so chain executives attending Chicago researcher Technomic’s 2015 Consumer Insights and Planning Program this January learned how the perplexing consumer is evolving under such influences as a tepid economy and rapid-fire technical advances. Some revelations had pens scratching across notepads in a frenzy, including these.

Attendees of FSTEC 2015 were able to answer some of the questions that have kept operators wringing their hands instead of plotting a tech strategy.

This year’s class of social media standouts found surprising ways to break through on popular platforms, reinvent their voice on established ones and gain footing in the “brand”-new worlds of Snapchat, Instagram and more.

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