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Technology

The latest news and trends in restaurant technology
Technology

Floating on cloud computing

By Amanda Kooser on Apr. 23, 2012

One reason why some restaurants have been hesitant to switch to cloud computing is the need for an always-on Internet connection. What happens if the Internet goes down?

Technology

Mobile commerce grabs hold of takeout ordering

By Joann Whitcher on Feb. 06, 2013

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Technology

Shifting server roles

By Sara Rush Wirth on Sep. 12, 2014

From apps to tabletop tablets to self-ordering kiosks, the switch to consumer-facing technology is putting more tasks—and power—in the hands of the consumer.

Technology

Waffle House stakes out turf in the sharing economy

Feb. 25, 2015

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Technology

3 can’t-miss tips for implementing technology

By Sara Rush Wirth on Apr. 07, 2016

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

Technology

5 tips for creating in-house playlists

By Alaina Lancaster on Jan. 10, 2017

Operators sound off on the tricks to featuring the right tunes.

Technology

BJ’s partners with Grubhub to launch online ordering, delivery and corporate catering

By Restaurant Business Staff on Oct. 17, 2017

Guests at 100 BJ’s locations can now order through Grubhub’s online and mobile platforms.

Technology

Panera Bread said to have left customer data compromised for months

By Sara Rush Wirth on Apr. 03, 2018

The chain reportedly sat on information about the web vulnerability, which sources outside the brand say could have exposed the records of millions of customers.

Technology

When an 800-pound gorilla delivers

By Peter Romeo on Jun. 05, 2017

McDonald's revealed last week that the benefits of delivery and new technology run deeper than its financial results suggest. Here's a look at some of the results that hold deep implication—for the industry, and for any concept looking to take the same path.

Technology

Running the iRestaurant

By Restaurant Business Staff on May 01, 2012

Restaurants across the country have dabbled in iPad usage, primarily back-of-house for inventory or front-of-house for wine lists. But few have jumped in to the extent that Christian and Nacasha Ruffin, owners of Atlanta’s Do restaurant, have.

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