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Technology

The latest news and trends in restaurant technology
Technology

Alexa, write this column

 By Peter Romeo on Feb. 07, 2017

Today, customers merely have to say what they want, without any pesky humans interfering as the request is dispatched to the kitchen in a readable form.

Technology

That’s entertainment

 By Restaurant Business Staff on Jul. 01, 2010

Providing the right audio or video programming for your customers can go a long way. With the staggering number of entertainment choices available today, it’s easy to find one tailored to your operation and your budget.

Technology

Study: Consumers crave technology

By Restaurant Business Staff on Nov. 12, 2012

Can you say digital tablet? Even though the mjaority of restaurants have yet to incorporate technology in their operations, consumers are very interested in the latest technology applications when dining out, according to a new study by Technomic

Technology

Real-time cooking demos

By Sara Rush Wirth on Feb. 12, 2014

In-house cooking classes have long been a way for restaurant chefs to connect with consumers. With the official launch of Google Helpout at the end of November, chefs and restaurateurs now have a new option to reach potential guests across the miles.

Technology

Red Robin to add tabletop payment and maybe more

Feb. 25, 2015

Add Red Robin to the list of casual-dining chains that will invite customers to pay for their meals via a tabletop device.

Technology

Are you insured for a cyberattack?

By Sam Smith on Nov. 12, 2015

Restaurateurs beware. While all major commercial providers offer it, cyber liability insurance typically is not included in a general liability policy.

Technology

New Uber of foodservice taps home cook talent

By Sara Rush Wirth on Sep. 28, 2016

Counting Danny Meyer as an investor, Umi Kitchen cracks the delivery-only restaurant code for using amateur cooks.

Technology

The future will be personalized

By Heather Lalley on Sep. 19, 2017

We asked some leading restaurant innovators where the industry’s increasing reliance on data will lead. These are their predictions for the decade ahead.

Technology

How restaurants are driving repeat business through analytics

By Alaina Lancaster on Feb. 12, 2018

Like customers, data is evolving.

Technology

FreeBookings steps into the ring with OpenTable

By Amanda M. Westbrooks on Nov. 10, 2011

You may have seen Livebookings, Europe's largest online restaurant reservation service provider, seated next to OpenTable, their American equivalent, at the 2011 NRA Show in Chicago. That may be the last time they sit comfortably at the same table.

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