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The latest news and trends in restaurant technology
Technology

DoorDash adds loyalty programs as part of app revamp

 By Joe Guszkowski on Jun. 28, 2023

Restaurants will be able reward frequent users on DoorDash. It’s one of about a dozen updates the delivery company unveiled Tuesday.

Technology

Nextbite layoffs broke federal law, lawsuit claims

 By Joe Guszkowski on Jun. 26, 2023

The proposed class action alleges that the company fired 130 workers last month without giving them the 60 days’ notice required under the WARN Act.

Technology

Toast's new online ordering fee has some restaurants feeling burned

By Joe Guszkowski on Jun. 23, 2023

The mandatory 99-cent fee for guests is just the latest price hike from the big tech supplier. Some operators say it could be the last straw.

Technology

Grubhub sponsors a recharging hub for NYC bike couriers

By Joe Guszkowski on Jun. 23, 2023

The delivery company partnered with e-bike rental service JOCO on the new space, which provides batteries, bikes, restrooms and other amenities for riders.

Technology

Toast adds a 99-cent fee for customers who order online

By Joe Guszkowski on Jun. 21, 2023

The fee on orders of $10 or more is intended to help Toast cover its own costs as it aims to become EBITDA profitable this year.

Technology

MrBeast exposes another big problem with virtual brands

By Joe Guszkowski on Jun. 21, 2023

Tech Check: The YouTuber’s massive following helped build MrBeast Burger. But that kind of influence can cut both ways.

Technology

Lab-grown chicken OK'd for sale in the U.S.

By Peter Romeo on Jun. 21, 2023

The three approved suppliers have celebrity chefs lined up to introduce cultured poultry to the American consumer.

Technology

Survey shows strong restaurant support for NYC delivery fee cap

By Joe Guszkowski on Jun. 21, 2023

Nine out of 10 restaurants say they need the cap in order to remain profitable, according to a study by the New York City Hospitality Alliance.

Technology

MrBeast says he's 'moving on' from MrBeast Burger

By Joe Guszkowski on Jun. 18, 2023

In now-deleted tweets, the YouTube star said quality-control problems with the virtual band are hurting his image. But shutting it down entirely may be out of his hands.

Technology

Domino's will let you get pizza delivered nearly anywhere

By Jonathan Maze on Jun. 16, 2023

The pizza giant is adding “pinpoint delivery,” enabling customers to get their food delivered to locations without a typical address.

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