Technology
Technology very much in hand at NRA show
The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.
Technology
Tech gets its time in the main-stage limelight
Restaurant leaders’ growing reliance on interactive technology catapulted the topic onto the main stage of the RLC for the first time this year.
Mobile loyalty programs are popping up faster than dandelions in springtime, even though just over one third of consumers (36 percent) say they participate in a restaurant-based loyalty program, according to a Technomic Market Intelligence Report on loyalty marketing. However, notes the report, 80 percent agree they would sign up if the restaurant they visit most often offered a program.
Chef Robert Irvine is better known for his performances before a stove or TV camera than for what he does at a computer keyboard. But the celebrity chef will reveal his ease at the digital screen when he delivers a keynote address at the upcoming FSTEC NexGen conference on paperless restaurant and bar management.
Regardless of the size of your business, credit card data security cannot be ignored. Any violation of your system will directly affect your business—financially, legally, and most important, your reputation among customers and within your community. But where do you begin if your technological expertise ends at sending email?