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Technology

The latest news and trends in restaurant technology
Technology

Restaurant Business tests chain apps

 By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Technology

Is an app worth it?

 By Sara Rush Wirth on Nov. 11, 2016

While a few restaurant chains have won customers and built incremental sales with mobile apps, most haven’t hit the same results as Starbucks and Taco Bell. Here’s a few consumer considerations before making the investment.

Technology

3 ways consumers will change in the future

By Sara Rush Wirth on Nov. 17, 2016

A gathering of forward-thinking techies predicts what the not-to-distant future might look like for restaurant operators.

Technology

Behavioral data at work

By Neal Ungerleider on Dec. 15, 2016

Software on the market today allows restaurants to keep notes on repeat diners and use publicly available social media or search engine data to impress patrons.

Technology

The 7 most important tech developments of 2016

By Sara Rush Wirth on Dec. 27, 2016

A look at the innovations that have changed operations for the restaurant industry—and will continue to make waves in the future.

Technology

Consumers' top 5 high-tech LSR ordering systems

By Jackson Lewis on Dec. 28, 2016

Customers rated these five limited-service brands as being the best in integrating tech.

Technology

What’s the next big thing in restaurant tech?

By Sara Rush Wirth on Jan. 03, 2017

All signs point to voice recognition capabilities.

Technology

5 tips for creating in-house playlists

By Alaina Lancaster on Jan. 10, 2017

Operators sound off on the tricks to featuring the right tunes.

Technology

Mobile app must-haves

By Sara Rush Wirth on Jan. 13, 2017

Features to consider when building an app.

Technology

What consumers want out of restaurant tech

By Jackson Lewis on Jan. 25, 2017

Consumer preferences are changing when it comes to in-restaurant tech and online services.

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